Things to know

Things to know:

  1. Please call me during operating hours:  Contact Us
  2. Adhere to my booking and cancellation policies.
  3. No children allowed during treatments.
  4. Arrive 5 min prior to appointment.

Things to remember:

  1. When you make an appointment with me you confirm that you will attend the appointment.
  2. Before making an appointment with me check your diary to confirm that you have no other pre-arranged appointments with other professionals on the same day and time.
  3. It is not my responsibility to remind you about your future appointment with me.
  4. If you miss an appointment with me, you will be liable for the full fee.
  5. Cancellation confirmations must be done by Riana herself.
  6. You need to cancel your appointment 48 hours in advance during the operating hours of the clinic.  If you cancel in the 48 hour period before your appointment,  you are liable to pay 50% of the appointment fee.
  7. No cancellations for Mondays will be excepted later than Friday morning.
  8. Please make sure you understand the policies before making an appointment.
  9. I work by appointment only.
  10. I you can’t get hold of me via phone, please send me an email to